• 8 August 2011

Case Study: Negligence of a supermarket chain – Kim’s accident

by Macks Solicitors

Kim’s accident

Kim was browsing in her local supermarket when she slipped and fell due to the presence of a pool of liquid upon the tiled floor.

Kim experienced immediate pain in her lower back and shoulder. She was helped to her feet by other customers and received assistance from the supermarket staff. Prior to leaving the store she completed the accident book entry. Kim later attended hospital and was diagnosed as suffering from muscular type injuries to her shoulder and back.

Macks – the slip and fall specialists

Kim contacted Macks. A member of the Macks personal injury team was able to tell Kim that the store’s employees had acted negligently in several ways:

  • they failed to take any reasonable care to see that Kim would be safe in using the premises as a customer;
  • they caused or permitted the floor to become and remain a danger to customers;
  • they failed to clear up the liquid and arrange for the floor to be dried; and
  • they failed to institute any adequate system for the inspection and cleaning of the shop floor during trading hours.

Liability for the defendant’s negligence was admitted and compensation for Kim was settled at £2850.

The claim was settled in less than 8 months from the date of the accident, directly with the store’s insurance company. Less than one in 300 of Macks’ cases proceed to court.

Making a slip and fall claim

Macks provide a quality, caring service for all personal injury victims. To find out more about making a slipping claim, please telephone 01642 252 828. Alternatively, you may wish to complete the 30-second claim form.

Please note that in the interests of preserving our clients’ privacy, we alter some factual details, including names. The report is, however, based on a real case.

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