Terms and Conditions

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You may use our website under the following terms. By accessing our website you indicate that you accept these terms and conditions.

Data protection

Macks Solicitors respect your right to privacy. We are registered under the Data Protection Act 2018. You have rights under the Act in relation to personal data held about you.

We will keep your personal information confidential except to the extent that it is necessary to disclose it by law or to comply with a regulatory or legal process or where we need to disclose the information in furtherance of your instructions.

Under the Act you have the right to request details of the personal information that we maintain on you. An official fee is payable. If you believe that any information we are holding on you is incorrect or incomplete please email our Data Protection Officer, Alison Halford, at middlesbrough.reception@macks.co.uk.

Solicitors Regulation Authority

Macks Solicitors are regulated by the Solicitors Regulation Authority and the solicitors’ rules.

Financial services

We are not authorised by the Financial Services Authority. However, we are included on the register maintained by the Financial Services Authority so that we may carry on insurance mediation activity, which is broadly the advising on, selling and administration of insurance contracts. This part of our business, including arrangements for complaints or redress if something goes wrong, is regulated by the Solicitors Regulation Authority. The register can be accessed via the Financial Services website.

The Law Society of England and Wales is a designated professional body for the purposes of the Financial Services and Markets Act 2000. The Solicitors Regulation Authority is the independent regulatory arm of the Law Society. The Legal Complaints Service is the independent complaints-handling arm of the Law Society. If you are unhappy with any insurance advice you receive from us, you should raise your concerns with either of those bodies.

Legal information

The information we provide on the public sections of our website about our services and products, is for general information only, and does not take into account individual circumstances. The information is applicable only to England and Wales. Outside this jurisdiction other laws or regulations may be applicable.

You should obtain specialist legal advice from a qualified lawyer before taking or not taking any action.

You should note that you only become a client of Macks Solicitors after you have signed a formal retainer with Macks Solicitors. Submitting details to us does not in itself make you a client.

Email usage

We communicate with you through our website and by email. We cannot guarantee that any email sent by you to us will be received by us, or that the contents of that email will remain secure during transmission. In a similar fashion, we cannot guarantee that any email sent by us to you will be received by you or that the contents will remain secure during transmission.

Web usage

We try to ensure our website is available 24 hours a day however we cannot guarantee this. Access to the website may be suspended temporarily and without notice due to system failure, repair, maintenance, upgrading or other reasons which may be beyond our control. We may at our sole discretion at any time terminate access to our website. We will have no liability in respect of any such suspension or termination.

Links from our website to other websites are provided for convenience only. When you click on a link, you leave our website and we cannot control, or be responsible for, other websites. Macks Solicitors do not endorse any products or services on them.

We take reasonable care to ensure that our website and the materials available from it are virus-free. However we cannot accept responsibility for computer viruses or other technologically harmful programs or services that infect your computer equipment or computer software. We recommend that you also use your own anti-virus software. We store web server logs that provide information about the pages you have visited and whether there were any errors on page viewing. The data is used for statistical purposes.

Cookies

A cookie is a text based file containing information that allows our website to identify who you are. The cookie is transferred to your computer by our website. Our website can use the cookie to provide statistics and allow us to tailor content to match your preferences.

Session cookies are temporary cookies that are deleted by your computer after you leave our website. Persistent cookies store log-in information so that it does not need to be re-entered when next you visit our site.

If you require, cookies can be refused or declined, if you modify the settings of your computer’s web browser software. However you may have trouble using our website.

Liability

Sections of our website are made available for public viewing and we cannot accept any responsibility for mistakes or omissions. You should not rely upon such content. We exclude to the fullest extent lawfully permitted all liability whatsoever for loss or damage arising from reliance upon the content of those sections. We do not exclude liability to you for personal injury arising from our negligence, our liability for fraudulent misrepresentation or any other liability which cannot be excluded or limited by law.

Your use of our website and any dispute arising out of such use is subject to the laws of England and Wales.

Intellectual property and copyright

Except as where otherwise indicated, the intellectual property rights (including without limitation copyright and trade marks) in all materials on this website are owned by Macks Solicitors. Except where expressly permitted under copyright law or by ourselves, copying, modification, reproduction, storage, transmission or commercial exploitation by any means is prohibited.

What Our Clients Say

Latest Trustpilot Reviews

#14

Macks very helpful when providing advice on my voluntary severance agreement. They were professional but friendly and explained the legal wording very clearly so that I was confident that I understood everything properly. I would not hesitate to recommend Macks.

#13

I would like to thank Macks solicitors for the recent handling of our Will and Power of Attorney. The advice and service we received was first class. They are very knowledge and approachable and dealt with our enquiries sensitively.

#12

I used Macks Solicitors for house purchase as a first-time buyer; they were amazing the full way through. Macks were always very quick to respond to any of my emails and kept me updated which was always reassuring. I would definitely return to Macks in the future.

#11

Choosing Macks solicitors to pursue two personal injury claims on behalf of my mother was the best decision I could have made. Macks were brilliant throughout the entire procedure. Timely, efficient, and above all compassionate. Given the nature of the circumstances, I couldn’t have asked for a less stressful experience.

#10

I was treated with utmost respect and in a most professional, yet personable, manner. The employment team’s explanations were clear and accessible. They had in-depth knowledge and understanding. I would certainly deal with Macks again.

#9

My brother and I instructed Macks to request probate for my father’s estate and this was dealt with quickly and we couldn’t have asked for a better service. I would recommend Macks and I would use them again in the future.

#8

Me and my partner had an excellent experience working with Macks Solicitors. They were incredibly efficient, professional, and thorough throughout the entire process. They communicated clearly, kept me updated at every stage, and handled everything with real care and attention to detail. It made what could have been a stressful experience feel smooth and straightforward.

#7

Macks dealt with my personal injury claim, and I have nothing negative to say. Macks were fantastic at handling my case and I couldn’t recommend anyone more. They were compassionate and went above and beyond to help me. They ensured I was certain in my decisions and gave me a voice. I would absolutely recommend Macks to anyone wanting to start a claim.

#6

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#5

I recently needed legal advice in respect of an employment law issue. Macks was superb in their support and advice. They were efficient, they genuinely cared about me as a customer, and their work was first rate. I would highly recommend them.

#4

I had a fantastic experience working with Macks Solicitors on the transfer of a house into my name. They were professional, efficient, and made the entire process stress-free. They explained everything clearly, kept me updated at every stage, and handled all the paperwork promptly.

#3

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