Hairdressers’ Negligence

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Hairdresser Negligence Claims

Visiting a hair salon is meant to be a pleasant and enjoyable experience. However, things can and do go wrong.

If you have suffered at the hands of a negligent hairdresser, you may be entitled to compensation.

At Macks Solicitors, we are highly experienced in hairdresser negligence compensation claims and are here to provide you with expert legal advice.

Free Initial Discussion

For no-obligation advice and information, call our specialist hairdresser negligence solicitors today on 01642 252 828 or use our contact form and we will call you back.

Claiming for Hairdresser Negligence

For many people, their hair is their pride and joy. When hairdressers are negligent, the consequences can be traumatic and devastating for the individual concerned.

With hair negligence claims, our solicitors understand that it is not always just about the physical injuries, it is also about the loss of trust and no longer feeling able to enjoy a visit to a hairdresser.

Our team understands that when serious damage occurs it can take months, sometimes even years, for hair to grow out and recover. In some cases, people are left with noticeable long-term effects that can affect their confidence and cause psychological damage, such as feelings of low self-esteem or depression.

Hairdresser Negligence Claims

Common examples of treatments that can go wrong and amount to hairdresser negligence include:

  • Hair dye
  • Overlapping dye
  • Straightening and perming
  • Extensions

Treatments that are negligent can result in:

  • Hair loss and damage 
  • Skin problems and blisters due to allergic reactions if patch tests were not undertaken or not administered properly
  • Eye problems if chemicals are placed too near your eyes
  • Loss of earnings if you are unable to work because of your injuries
  • Psychological issues

Hairdresser Negligence Action Points

If you believe you have experienced hairdresser negligence you should:

  • Find and keep some recent photos of yourself before your hairdresser appointment
  • Take photographs from different angles of your hair and skin after the treatment and continue to do so to secure evidence of any blister development, skin rash or hair loss
  • Not have your hair cut or treated until you have taken advice
  • Take hair samples as you will be seen by a trichologist to review the damage caused to your hair
  • Keep a record of the hairdresser appointment and the names of the stylist and/or colourist
  • Obtain witness details
  • Ask for notes and CCTV evidence (if available)
  • Keep records of any money spent, for example, on taxi fares to appointments or prescription medicines or evidence of loss of wages

While it is tempting to try to rectify damage yourself with products, or by going to a new salon for a cut or treatment, we would advise against this as your hairdresser may allege that the second appointment contributed to the damage.

Hairdresser Negligence and the Law

A solicitor will assess whether a hairdresser has breached:

  • Their common law duty of care
  • Section 3 of the Supply of Goods and Services Act 1982 that says services must be carried out with reasonable care and skill
  • The Occupiers’ Liability Act 1957

In cases of hairdresser negligence, it is important to see a solicitor specialising in hairdresser negligence as soon as you can so they can investigate the grounds for your claim and the extent of your injuries. The specialist hair damage solicitors at Macks will be happy to assist.

Your solicitor will want to establish the insurance position of the hairdresser to make sure they have a cover. Without insurance, the hairdresser may not be in a financial position to pay compensation.

You may be referred to a trichologist who specialises in hair and scalps to provide an opinion on whether what happened to you could have been prevented and, if so, whether it was a result of hairdresser negligence.

Compensation and Damages for Hairdresser Negligence

Every claim for hairdresser negligence is different so compensation amounts vary. Our team is highly experienced in hairdresser negligence claims and can advise you on the amount of compensation you may be entitled to, based on the following factors:

  • Pain and suffering
  • Current and future loss of earnings
  • Medical and hair repair treatment costs
  • Therapy and support services

Our highly experienced personal injury solicitors deal with hairdresser negligence claims carefully and empathetically, working hard to ensure that you receive the maximum amount of compensation possible. All cases are dealt with on a no-win, no fee basis.

How Macks Can Help

We will thoroughly explore your case and determine the best course of action that is tailored to your specific needs.

We will also discuss the funding arrangement that best suits your situation and provide you with practical advice.

Contact Us Today

For more information about making a hairdresser negligence claim, you can call us on 01642 252 828; alternatively, complete our online contact form and one of our hairdresser negligence solicitors will be in touch.

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Call us on 0808 175 1901 or request a callback for further information, or start a claim and one of our specialist Hairdressers’ Negligence lawyers will be in touch.

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