I had an accident while I was on holiday. Can I claim compensation?

If you’ve been involved in an accident and suffered injuries while you were on holiday, you may be entitled to claim compensation. You may also be able to recover compensation if you have developed an illness, such as food poisoning.

Being involved in an accident or developing an illness when you are away from home can be extremely stressful and traumatic. It’s likely that your holiday was ruined as a result, along with that of the people who travelled with you.

Contact our holiday claim specialist team on 0800 980 9390 for no-obligation advice on making a holiday claim, or use our contact form and we’ll be in touch. We deal with all holiday claims on a No Win, No Fee basis.

Expert Legal Advice

Our team of specialist lawyers have extensive experience of dealing with a wide variety of holiday accident claims, from food poisoning to slips and trips. There are sometimes strict time limits for claiming, particularly if your accident or illness occurred abroad. Contact our team as soon as possible for advice tailored to your specific circumstances.

Holiday insurance companies may offer money or vouchers by way of apology for your accident. This is often insufficient to cover the full costs of your accident and will not take into account your trauma and stress. We will fight on your behalf to ensure you receive the maximum compensation possible.

Exceptional Client Care

Our reputation for success and our dedication to the highest standards of client care mean the majority of our clients come to us through personal recommendation – a fact that we’re extremely proud of.

Taking care of our clients is at the heart of what we do. That’s why we examine each holiday claim from every possible angle, ensuring that you receive the maximum compensation.

We pride ourselves on providing each client with a personal, one-to-one service.

Making A Claim

For no-obligation advice on making a holiday accident claim, call us on 0800 980 9390 or fill out our claim form.

 


Frequently Asked Questions
  • I do not have holiday insurance, can I still make a claim?
  • Yes. You may be able to bring a claim against the tour operator.

    If you were travelling on a “package tour” then, provided you booked the package tour in the UK, if you are injured whilst in the accommodation, or on the transfers to/from the airport, or even on an excursion which forms a part of that “package”, then you may be able to claim against the tour operator in the UK.

    Contact our specialist team on 0800 980 9390 for no obligation advice on making a holiday claim or use our contact form and we will be in touch.

  • I got food poisoning on holiday – can I claim?
  • Yes, you may be able to claim. With this situation the difficulty is often identifying what caused the food poisoning. If you were on a package tour, particularly an “all inclusive” package tour, and if you only ate meals within the hotel complex for the duration of your holiday then it can safely be assumed that the cause of the poisoning was food eaten at the hotel meaning that you can claim against the package tour operator in the UK.

    If you ate outside of the hotel complex however, such as in local restaurants or from street food vendors, then it may be a lot harder to identify what caused your food poisoning.

    You should speak with a solicitor who will consider your individual circumstances.

    Contact our specialist team on 0800 980 9390 for no obligation advice on making a holiday claim or use our contact form and we will be in touch.

  • I was abroad when I was injured – can I still make a claim?
  • Yes. If you were on a “package tour” and your accident occurred during a part of the holiday which formed a part of that “package” (i.e. in the hotel, airport transfers or on an excursion booked as part of the package) then you may be able to make a claim against the tour operator in the UK.

    If you were not on a package tour when your accident occurred then you may still be able to make a claim although this may need to be brought in the country where your accident occurred.

    The circumstances of your accident will also not be judged against British standards but against the local standards in the country where your accident occurred.

    Contact our specialist team on 0800 980 9390 for no obligation advice on making a holiday claim or use our contact form and we will be in touch.

  • My accident occurred on an aeroplane am I entitled to compensation?
  • Yes, you may be able to make a claim against the airline.

    Your claim would need to be brought under International Law, specifically the Montreal Convention. You should speak with a solicitor as soon as possible as a claim against the airline under the Montreal convention must be brought within a shorter period of time than most other personal injury claims (two years from the date of the accident).

    Contact our specialist team on 0800 980 9390 for no obligation advice on making a holiday claim or use our contact form and we will be in touch.

  • Can I claim if I was injured on a cruise?
  • Yes, you can bring a claim against the cruise operator.

    Various international laws apply to your claim. Your solicitor will be able to offer more advice. It is very important however that you seek legal advice as soon as possible following an accident on a cruise ship as the time period you have to bring your claim is shorter (two years from the date of the accident). Also the cruise operator will have longer to investigate your claim and often potential witnesses who may have worked onboard the cruise ship may leave that employment at the end of each cruise season.

    Contact our specialist team on 0800 980 9390 for no obligation advice on making a holiday claim or use our contact form and we will be in touch.