• 18 March 2020

Response to COVID-19

by Macks Solicitors

We are committed to the safety and health of both our staff and our clients and are therefore introducing new procedures to minimise disruption to our work and our clients during this time. 

From 24th March our offices are closed and our staff are working remotely via a secured connection, however, they will still be contactable by email and telephone in the usual fashion.

We would draw all clients’ attention to our privacy notice and terms of business on this site.

Terms of Business

Privacy Notice

We would encourage all clients to ensure that we have your most up to date contact details, in particular telephone and email, in order that we can contact you promptly if necessary.

Client Meetings

We are able to offer telephone and video meetings as an alternative to attending at our offices in accordance with the guidance from the government.


We are continually monitoring the position in relation to the Court Service.  At present the Courts remain open and the majority of hearings are going ahead as planned and we will contact clients individually if their hearings are postponed.  We will update this page if this changes at any point.


Our sister company, Watson Woodhouse, operate Law Clinics at their Stockton and Berwick Hills offices and these will now be delivered remotely as Virtual Law Clinics. Those wishing to access the clinics can call on 01642 247656 or use the online chat facility on www.watsonwoodhouse.co.uk to make an enquiry. There is no need to make an appointment – the virtual drop-in sessions will be running at the usual times of:-

Wednesday 1:30pm – 5:30pm

Thursday 2:00pm – 6:00pm

Saturday 10:00am – 2:00pm

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